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Our Frequently Asked Questions Location Where is your corporation located? Are you located in Asia or China at all? Isn't buying accounts illegal? Number 1 factor when buying an account? Security on All Accounts Explain how your security works? People always give a guarantee, what makes you different? Explain Full Coverage Insurance Package (Long Term)? Explain Full Coverage Insurance Package (Short Term)? Explain Standard Insurance Package? What is a Complete Information Package? What is a New Server Transfer Package? What is a New Account Transfer Package? Other Methods of Protection Security Reminder After Transaction Is Complete Our Variety of Services ~ The Facts Transferable to New Accounts ~ New Account, Server, and Characters Name Custom Made~ New Account, Server, and Characters Name Custom Made to Go ~ New Account, Server, and Characters Name Made4You ~ New Account, Server, Characters Name Pre Owned Accounts Transferable to New Server and Change Characters Name USA Power Leveling and Escort Services Each Game Security & Information Our Full Security Protection & Insurance Policy Information Eve Online EverQuest EverQuest 2 Final Fantasy XI Lineage 2 Warhammer Online World of Warcraft USA & Europe Purchasing Accounts Information How long will it take before I receive my account after I order? Explain the process How do I receive all information on the account? How do I transfer to new server or a new account? How do I change my characters name? Refund Policy Selling and Trading Accounts Information Why should you sell or trade to us? How do I sell/trade my account? How do you send payments? Can I get a better price? Do you guys offer consignment Can I list or auction off my account? Can I use more then one coupon? What can I spend a coupon on? Made4You Information Made4You Refund Policy How long to complete a Made4You Order How Secure Is It And Can You Give Me More Information? Refund Policy If I don't like my account, can I get a refund? Once I order a made4play order, can I cancel it? General Your Question: Where is your corporation located? Our Response: We are located in the United States of America. This means that all customer service, management, and the entire rest of the team is born and raised in the United States. We are one of the rare companies out there that solely has American's rather than outsourcing to Asia which has been proven to not only temporarily suspend your accounts, but disable them permanently. Your Question: Are you located in Asia or China at all? Our Response: No. All LOOTED operations are located in the USA. The Owners, Customer Service Representatives & Executives are all Americans living in the US. This gives us the advantage of American IP's which are not scrutinized like the Asian or Chinese IP's are and allows us to operate under the radar. It also fully protects your account from things such as Blizzard tracking proxy's, VPN, and other outsourced IP connections which Asian companies use to claim they are from the US. Facts are that if Blizzard or any other developer catches a Chinese IP, your account could be disabled permanently. Your Question: I thought purchasing accounts was illegal? Our Response: Virtual trade or real-money trade (RMT) has been taking place for years. There is some controversy as various game publishers don't condone virtual trade while other game publishers actively encourage trade. While we acknowledge and respect the ownership rights of game publishers and developers, we believe gamers have the right to trade with one another. With this said, no law today prohibits online virtual account trading. Your Question: Number 1 factor when buying an account or power leveling? Our Response: We must warn you, the danger in purchasing an account from Asia is extremely high. The facts are that every game developer (Blizzard Entertainment, Sony Online Entertainment, NCsoft etc.) informs you that you should not buy from Asian companies or you could risk getting banned from the game. While these developers warn you, they do not factor in the few USA based companies still around today. We ask that if you decide to purchase an account someplace else, at least try to take the proof test to see where they are located. Many will say they are American, but the trick to this is asking them common American questions. The best way is simply to ask two questions that every American should know. Usually the best way to do this is name a state in which a city is in (example – what state is Chicago in (Illinois), or can you name the coldest state in the US (Alaska), or even can you name where a lake is (Lake Superior – Michigan), can you name where Washington D.C is – District Columbia or other geographic questions. Don't make them too complicated because sometimes people just don't know geography like others do. The second question is something common in the US such as can you name our independence day, or who is Martin Luther King, or what time of year is Memorial Day, or can you name what Turkey Day in November is etc? You'd be surprised, not many people know about our holidays as in Asia they celebrate Chinese New Year instead of Christmas, and only understand their cultural not ours. If they give you a difficult time, and are defensive, it's either because they are searching through google, or they just don't know. Try to squeeze an answer out of them, if they take more than 2 minutes, usually it's a sign they aren't from the US. We learned this not only in our industry, but any online shop you purchase from, always find out where they REALLY are from, not where they say they are because usually if they lie once, then you could end up getting scammed in the end. Security on All Accounts Your Question: Explain how your security works? Our Response: All orders come with a 100% security guarantee. We are the only actual MMOG accounts corporation that can offer you a guarantee because we actually take measures before and during the sale to protect your product. We do it three ways. 1).Transferable to New Accounts - We provide you with new cd keys, we register the account, and then we transfer the characters over to this account. This eliminates all risk of account password recalls, unauthorized suspensions and bans (most common bans), and other issues that would occur if you purchased an account from any other site as those accounts are originally owned by someone else. 2).Custom Made Accounts – Similar to “Transferable to New Accounts”, we actually level the characters with our team of gamers in California, and then we transfer the character to a brand new account which was just created. The key difference is the character is originally ours, where “Transferable to New Accounts” was originally someone else's. 3).Custom Made To Go Accounts – Similar to “Custom Made Accounts”, we actually have already done the process of transferring the character over to a new account, so you do not need to buy cd keys, and the character name and server have already been changed. These would be the most secure accounts on our site. 4).Made4You - This amazing new service allows us to register your account into your name, and then when completed we will transfer it over to your existing account or you can keep the account we level it on. This eliminates all risk because we never login to your original account because we will create our own account under your name. As long as your game has transfer options, we will be able to transfer the character over to your account. This is the only option for safe power leveling in the industry! If you can find another company who can offer safety for power leveling over us, we will give you your order for free, that is how confident we are that this is the only option for power leveling, and the future for all in game leveling! We only sell these type of accounts for World of Warcraft USA which provides you with 100% security on all accounts you buy from us. For other games, such as Eve Online, EverQuest, EverQuest 2, Final Fantasy XI, Lineage 2, and Warhammer Online, please read our FAQ below on individual game security. Your Question: People always give a guarantee, what makes you different? Our Response: It's simple, we guarantee it before you get your account while others promise afterwards. This means that we actually go about transferring it over to a new account with your information before you actually receive it which provides you with a real 100% security guarantee as nobody could possibly retrieve the password from you, claim the account is originally owned by them, or suspend or ban the account because it is your account, not theirs. This is what we can a real guarantee, not a fake one. Other sites promise a guarantee after the transaction. An example of what you may see are 100% Lifetime Guarantee 100% Service Satisfaction 100% Competitive Pricing 100% Payment Guarantee 100% Superior Accounts 100% Delivery Security 100% Safe Payment Guarantee and so on. After sale MMO accounts transactions in this industry are bogus scams. They make you feel secure before you buy which makes them more money, but doesn't give you security at all. What they do is a customer sells them an account, they buy it, pay the customer, and list it without updating any information. Later on, that person who sold it, can reclaim the password, and you're out of an account, and they have your money. Just because you have the email on the account, secret word, or original owner information does not make you anymore secure as well. The original owner has the power to do harm to the account, and that is the threat, not the company itself. Ask them questions about their policies before you buy, and make sure they explain their process of what will happen if someone reclaims the account. Many of them may say that you can trust us, or we do our best to secure them, but can't explain in detail how it is done. This is a scam, and a fake policy which all these sites offer. There are sites that offer insurance policies on accounts. Though they do a good job at protecting your account, but they still cannot protect you from your account being recalled. Instead, they only honor their policy, and provide you with a replacement account if something does happen to your account. We also offer this same policy of insurance, though the key difference is we don't really need an insurance policy because we secure them before the sale but we like to add that layer of security so you know 100% that your account will be secure with us. Insurance policies are not a scam, but it is not a safe way to secure your account. In the end, the only safe way to own an account is becoming the original owner yourself. This is what we offer, and this is how LOOTED was founded upon. Your Question: Full Coverage Account Insurance - Long Term? Our Response: Full Coverage Account Insurance - Long Term We believe in offering a straight up "realistic" policy to our customers on all our accounts we sell. Unlike any other company, we actually offer a real insurance policy on accounts as we strongly believe believe in protecting your account as much as possible (sites that offer lifetime guarantees are scams, as can you name another big company out there that actually offers this), and therefore will spend the extra time with you on every account by offering unique features such as custom made, transferable, and leveled by us characters along with actually calling the game developers and modifying the necessary information required to secure each account. Though rare (less than 2% chance), we do have situations that require our insurance policy, and this is why we offer it to make you feel more secure. Please read our FAQ as well on how we go about protecting each account. Our full coverage account insurance package covers the following - 3 Year Recall Warranty On Your Account (During Your 3 Year Time Frame, we will guarantee that if your character should somehow be taken back by the original owner, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount. We may also provide a refund.) - 3 Year Disabled Warranty On Your Account (During Your 3 Year Time Frame, we will guarantee that if your character should somehow get suspended, banned, or disabled as a direct result of something we did on our end, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount). (We may also provide a full refund as well. We may also provide a refund. Please note this policy does not cover intentional bans.) - Misprofiled Warranty (We will guarantee that the account is as matched in the profile description on the site. If something is not matching the character, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount. We may also provide a refund.) - 5 Year Technical Support Warranty On Your Account - (Our company is backed by the leading virtual goods collections agency in the United States. As a result, if something occurs to your account during this timeframe, we will back you up 100% and fully investigate, and at the best of our ability try to either recover the funds you lost, or the account if it is disabled, suspended, or recalled in anyway. Please note we will act as a debt collector, and middleman in order to assist you. Please read our FAQ for more information. This package is renewable after three years. This amount is non refundable once ordered unless the account is misprofiled. Please read our FAQ and Terms and Conditions for policies and more information. Your Question: Full Coverage Account Insurance - Short Term? Our Response: Full Coverage Account Insurance - Short Term Full Coverage Account Insurance - Short Term We believe in offering a straight up "realistic" policy to our customers on all our accounts we sell. Unlike any other company, we actually offer a real insurance policy on accounts as we strongly believe believe in protecting your account as much as possible (sites that offer lifetime guarantees are scams, as can you name another big company out there that actually offers this), and therefore will spend the extra time with you on every account by offering unique features such as custom made, transferable, and leveled by us characters along with actually calling the game developers and modifying the necessary information required to secure each account. Though rare (less than 2% chance), we do have situations that require our insurance policy, and this is why we offer it to make you feel more secure. Please read our FAQ as well on how we go about protecting each account. Our full coverage account insurance package covers the following - 1 Year Recall Warranty On Your Account (During Your 365 Day Time Frame, we will guarantee that if your character should somehow be taken back by the original owner, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount. We may also provide a refund.) - 1 Year Disabled Warranty On Your Account (During Your 365 Day Time Frame, we will guarantee that if your character should somehow get suspended, banned, or disabled as a direct result of something we did on our end, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount). (We may also provide a full refund as well. We may also provide a refund. Please note this policy does not cover intentional bans.) - Misprofiled Warranty (We will guarantee that the account is as matched in the profile description on the site. If something is not matching the character, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount. We may also provide a refund.) - 5 Year Technical Support Warranty On Your Account - (Our company is backed by the leading virtual goods collections agency in the United States. As a result, if something occurs to your account during this timeframe, we will back you up 100% and fully investigate, and at the best of our ability try to either recover the funds you lost, or the account if it is disabled, suspended, or recalled in anyway. Please note we will act as a debt collector, and middleman in order to assist you. Please read our FAQ for more information. This package is renewable after one year. This amount is non refundable once ordered unless the account is misprofiled. Please read our FAQ and Terms and Conditions for policies and more information. Your Question: Standard Account Insurance? Our Response: Standard Account Insurance Standard Account Insurance - Free We believe in offering a straight up "realistic" policy to our customers on all our accounts we sell. Unlike any other company, we actually offer a real insurance policy on accounts as we strongly believe believe in protecting your account as much as possible (sites that offer lifetime guarantees are scams, as can you name another big company out there that actually offers this), and therefore will spend the extra time with you on every account by offering unique features such as custom made, transferable, and leveled by us characters along with actually calling the game developers and modifying the necessary information required to secure each account. Though rare (less than 2% chance), we do have situations that require our insurance policy, and this is why we offer it to make you feel more secure. Please read our FAQ as well on how we go about protecting each account. Our standard insurance package which is included at no cost on every order includes - 60 Day Recall Warranty On Your Account (During Your 60 Day Time Frame, we will guarantee that if your character should somehow be taken back by the original owner, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount). - 60 Day Disabled Warranty On Your Account (During Your 60 Day Time Frame, we will guarantee that if your character should somehow get suspended, banned, or disabled as a direct result of something we did on our end, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount). (We may also provide a full refund as well.) - Misprofiled Warranty (We will guarantee that the account is as matched in the profile description on the site. If something is not matching the character, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 150% of your original purchase amount). - 2 Year Technical Support Warranty On Your Account - (Our company is backed by the leading virtual goods collections agency in the United States. As a result, if something occurs to your account during this timeframe, we will back you up 100% and fully investigate, and at the best of our ability try to either recover the funds you lost, or the account if it is disabled, suspended, or recalled in anyway. Please note we will act as a debt collector, and middleman in order to assist you. Please read our FAQ for more information. Your Question: What is a Complete Information Package Our Response: A Complete Information Package Complete Information Package Receive All Complete Account Information $49.99 *REQUIRED ITEM* Accounts That Are Not Custom Made or Transferable To New Account Orders If You Wish To Receive The Complete Information. If you want to do a server transfer, or account transfer, or receive the full complete information for your account, you are required to order this package. If you ordered an account that is custom made or transferable to a new account, you do not need to order this as you will receive this if you order the "New Account Transfer Package". A complete information package offers the following World of Warcraft USA - World of Warcraft Europe Information You Receive Without Package 1). Account Name and Password Information You Receive With Package 1). Secret Word 2). First and Last Name On Account 3). CD Keys (Some may not have these if they tossed them as many do) 4). Registration Information Upon Signup 5). License (Some may include licenses minus any senative information such as addresses, and numbers) Final Fantasy XI Information You Receive Without Package 1). PlayOnline Account ID and Login Information You Receive With Package 1). First and Last Name On Account 2). Registered Keys (Some may not have these if they tossed them as many do) 3). Registration Information Upon Signup 4). License (Some may include licenses minus any senative information such as addresses, and numbers) 5). First and Last 4 Digits of Original Card (Some may not have this as they got rid of their card) 6). Birthdate and Zipcode on Account 7). Mail Password (May need to reset if owner did not have this) EverQuest - EverQuest 2 Information You Receive Without Package 1). Account Name, Password Information You Receive With Package 1). Secret Word 2). First and Last Name On Account 3). Registered Keys (Some may not have these if they tossed them as many do) 4). Registration Information Upon Signup 5). License (Some may include licenses minus any senative information such as addresses, and numbers) 6). First and Last 4 Digits of Original Card (Some may not have this as they got rid of their card) 7). Birthdate and Zipcode on Account Lineage 2 Information You Receive Without Package 1). Account Name and Password Information You Receive With Package 1). First and Last Name On Account 2). 20-digit Lineage II Serial Code Added To Account (Some may not have these if they tossed them as many do) 3). Registration Information Upon Signup 4). License (Some may include licenses minus any senative information such as addresses, and numbers) 5). Last 4 Digits of Original Card (Some may not have this as they got rid of their card) 6). Original Birth Date 7). Unique Account ID (Some may not have this as they lost the email) Eve Online Information You Receive Without Package 1). Account Name and Password Information You Receive With Package 1). CD key used to create the account. (if a CD key was used some may have tossed it or never had one). 2). A scan of the CD key and the game box. (if used to create the account, see number 1). 3). The last 6 digits and the expiration date of the credit card used to pay for the subscription. (if a credit card was used). 4). The full name used to register the account. 5). The email address used to register the account. 6). The date of birth given when account was registered. We believe strongly in recording and gathering as much information about an account before we buy it. Unlike any other company, we record real information, and gather as much information about the account as we can. You DO NOT need to purchase this package if you're buying a made4you, custom made, custom made to go, usa power leveling, escort services or transferable to new account. These packages are available only for pre owned, and accounts available to be transfered to new server only. These packages are subject to a full refund if we cannot provide the full account information. Please note, only some of the accounts have the Complete Information to them, and we cannot refund your complete order if we cannot provide this information but we will do our best to recover this information for you. Your Question: New Server Transfer Package Answer: New Server Transfer Package Free New Server Transfer, and Character Name Change (We Do The Work, 100% Secure) Available for World of Warcraft USA and Europe Only. All other games, please scroll down below. This package includes the following below - Free Character Name Change ($10 Value) - Free Server Transfer ($25 Value) - Free Pre Paid Credit Card ($25 Value) - .PDF/.DOC with all the information you need - Assistance over technical live chat customer service, email, and phone arrangements if required. For information on other game server transfers please go to these links below EvE Online - No server transfer available for this game. EverQuest - $50.00 Fee Required. http://eqplayers.station.sony.com/character_services.vm EverQuest 2 - $50.00 Fee Required. http://eqplayers.station.sony.com/character_services.vm Final Fantasy XI - $25.00 Fee Required. http://www.playonline.com/ff11us/intro/optional/wd_transfer01.html Lineage 2 - $50.00 Fee Required. http://www.lineage2.com/my_account/account_services3.html Warhammer Online - No server transfer available for this game. Unforuntely, we can provide assistance through email or phone support on how to do the server transfers for EverQuest, EverQuest 2, Final Fantasy XI, and Lineage 2, but for security purposes we do not actually pay for the services with our own credit cards. Accounts not available for transfer to a new server are subject to partial refund. Accounts may also be subject to refund if unable to process transfer request. All notices will be provided after delivery. Your Question: New Account Transfer Package Our Response: New Account Transfer Package Free - New Account With Your Information, New Server Transfer, and Character Name Change (We Do The Work, 100% Secure) $69.99 (optional package) Available for World of Warcraft USA and Europe Only. All other games, please scroll down below. *REQUIRED PACKAGE* This package is required if you ordered a Custom Made or Transferable to New Account for World of Warcraft USA and Europe. You do not need to purchase a "Complete Information Package" if you ordered a Custom Made or Transferable to New Account. *OPTIONAL PACKAGE* This package is optional if you did not order a Custom Made or Transferable to New Account. You are required to order the "Complete Information Package" if you wish to transfer your character on your own to a new server or new account for EverQuest, EverQuest 2, World of Warcraft USA, and World of Warcraft Europe. This package includes the following below - World of Warcraft Original CD Key: ($20 value) - World of Warcraft Burning Crusade Key: ($20 value) - 40 days free playing time which includes 1 month free subscription for the account + 10 day free trial ($20 value) - Free Character Name Change ($10 Value) - Free Server Transfer ($25 Value) - Free Pre Paid Credit Card ($25 Value) - Account Information Will Be Registered In Your Name. You Become The Original Owner Of This Account - .PDF/.DOC with all the information you need - Assistance over technical live chat customer service, email, and phone arrangements if required. For information on other game server transfers please go to these links below EvE Online - No account to account transfer available for this game. EverQuest - $50.00 Fee Required. http://eqplayers.station.sony.com/character_services.vm EverQuest 2 - $50.00 Fee Required. http://eqplayers.station.sony.com/character_services.vm Final Fantasy XI - No account to account transfer available for this game. Lineage 2 - No account to account transfer available for this game. Warhammer Online - No account to account transfer available for this game. *WHY ORDER THIS PACKAGE* We provide you with new cd keys, we register the account, and then we transfer the characters over to this account. This eliminates all risk of account password recalls, unauthorized suspensions and bans (most common bans), and other issues that would occur if you purchased an account from any other site as those accounts are originally owned by someone else. These accounts come with a 100% Security Guarantee, and are Insured Lifetime, as you will be the original owner of this brand new account. All accounts come with a brand new character name, and server if you follow the step by step directions we provide you with. You get to choose your own username and password, secret question and answer, email address, registration information, characters name, and characters server. These accounts were originally pre owned by another individual. What we do is once you have placed an order. 1).Go to live chat, get verified. 2).Once verified, you're all set. Expect an email from us asking for some additional information, but after that your account should be delivered within 1 to 48 hours! 3).Completed. All Transferable to New Accounts are 100% Guaranteed & Insured Lifetime. We stand by our 100% Security Guarantee as if an issue ever occurs as a direct result of an error on our end, we will provide you a credit to purchase a brand new account that will be similar or as high as 150% of the original purchase amount you placed with us. Accounts not available for transfer to a new server are subject to partial refund. Accounts may also be subject to refund if unable to process transfer request. All notices will be provided after delivery. Your Question: Other Methods of Protection Our Response: Everytime you order an account through us, you are covered by a 100% policy. Each policy is different. Here are the different policies 1).100% Security Guarantee – Only for Custom Made, Made4You, and Transferable Accounts. We provide you with new cd keys, we register the account, and then we transfer the characters over to this account. This eliminates all risk of account password recalls, unauthorized suspensions and bans (most common bans), and other issues that would occur if you purchased an account from any other site as those accounts are originally owned by someone else. This is a complete security package. 2).100% Full Insurance Guarantee – Known as the Full Insurance Policy upon checking out, our insurance policy can be ordered for $49.99 on our site. When you checkout, the drop down yes or no is available on the site. Insurance policy provides you with a guarantee that if your character should somehow be taken back by the original owner, we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 125% of your original purchase amount). This policy is guaranteed for up to three years. You can renew the policy after three years for $19.99 for an additional three years. 3).100% Complete Information Package - 4).100% Regular Guarantee – This is the free policy, which is available as an added bonus to all accounts ordered, and has no additional charge. This policy covers accounts recalled, disabled accounts, misprofiled accounts, and other issues that may occur. This policy means that if something does occur to the accounts, we take the following measures to resolve the issue, and return the account to you. We work with the largest virtual goods collection firm in the United States that works in all first world countries known as Kross, Liberman, and Stone. When a dispute is filed on a particular account, KLS represents us, and makes an attempt to go after the person who sold us the account. The collections firm goes about doing this in order. 1).They attempt to contact the original owner (we record all registration/billing information as it's recorded when you access the websites, we also use iovation to ping us where they are located), and we attempt for them to return the account to us. Most of the time, they return the account right away, agree to sign a contract with us called a Confession of Judgment (wikipedia.com for information) which means that if the owner takes back the account again, we can file this in state court which skips civil trial and goes towards an immediate judgment where the individual is responsible for paying upwards to $10,000.00. We split the costs with you, so you'd receive a large sum of cash. However, we have never needed to file a confession of judgment so it more than likely will never go this route. 2).If they fail to return the account to us, we apply immediate collections debt (your payment to us + our payment to the original owner + 30% additional fee being the collections fee). Now if you are new to bad debt, what KLS does is apply debt to your credit report. When you try to apply for a mortgage, credit card, loan or lease, or any type of credit, you more than likely will be denied for up to 10 years. If the amount exceeds $2,000.00, we represent ourselves in small claims court, and file claims on the original owner to return the merchandise to us. Most people would rather not go through all of these issues, and will rather return the account or pay the difference off. 3).If they return the account, or decide to pay the difference off, you are never at risk! This is just an added bonus if you win the dispute. Regardless of the outcome of KLS, we have an option on our site called full insurance which will we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 125% of your original purchase amount). 4).If there is no chance to get that account back, we will simply ban the account, and any other accounts affiliated with it by a simple email report to the game developers which will never allow the anyone to access the account again to avoid any future issues. It's not worth the risk in the end, and this is how we go about protecting accounts at the fullest. No other company can offer this much protection on accounts, and this is why we are the only true company on the planet who can offer protection on all accounts. Your Question: Security Reminder After Transaction Is Complete Our Response: After your transaction has been complete, the biggest risk is avoiding any type of suspension or ban from the game developers. Here are some helpful tips to stay safe that we urge you to follow. Never use any botting, automation or hacking program. Never buy currency or items using an account purchased from us. If you want to purchase currency or items safely, you should receive such purchase on your OWN original account, then preferably buy from with that account in the auction house and finally transfer the items to your newly bought character. Whenever you are trading currency between characters, make sure to exchange items for currency. Giving currency without anything in return (especially large amounts), can raise attention. Never buy any kind of powerleveling or skill leveling service on accounts bought from us. Basically, never share your account information with 3rd party companies offering WoW services. Avoid sharing your account details with other people unless you have great trust in them. All of our characters are purchased from individual players across North America, Europe and Australia - which is why most of our accounts have full epics and high end gear. Overall, the IP address where your account is played is normally not a factor in investigations. Tens of thousands of WOW players move to new locations monthly, or play in the military or other remote areas. Therefore Blizzard cannot use IP location as a determining factor to ban an account. Our Variety of Services Your Question: Transferable to New Accounts – New Account, Server, and Characters Name Our Response: We provide you with new cd keys, we register the account, and then we transfer the characters over to this account. This eliminates all risk of account password recalls, unauthorized suspensions and bans (most common bans), and other issues that would occur if you purchased an account from any other site as those accounts are originally owned by someone else. These accounts come with a 100% Security Guarantee, and are Insured Lifetime, as you will be the original owner of this brand new account. All accounts come with a brand new character name, and server if you follow the step by step directions we provide you with. These accounts were originally pre owned by another individual. What we do is once you have placed an order. 1).Go to live chat, get verified. 2).Once verified, our live chat team will ask if you want us to make the account or for you to make the account. We recommend that you make the account as then we will never have access to this account. This also increases a layer of security, and highly recommend you make the account. However, if you want us to do it, then all we need is what you'd prefer to have as your account name, security question, and answer. We also need your full name, street address, state, city, zipcode, and phone number. 3).If you decide to make the account yourself, then we will provide you with all the information you need over chat or email. 4).Once you receive this information, we will provide you a step by step guide (PDF or WORD DOCUMENT), which will show you in detail how to transfer your character over with images, and information. Our live and email sales team can assist you during this process or we can call you if required. The process takes around 10 minutes. Once done, you will forward your information over to us. 5).Once we receive the information, the sales live chat, or email support will forward a ticket over to our technical support team which will finish the process by transferring your character to your new account. This process can take up to 72 hours, but around 90% of the time it takes around 1 to 6 hours. 6).Completed. All Transferable to New Accounts are 100% Guaranteed & Insured Lifetime. We stand by our 100% Security Guarantee as if an issue ever occurs as a direct result of an error on our end, we will provide you a credit to purchase a brand new account that will be similar or as high as 150% of the original purchase amount you placed with us. This feature provides you with brand new CD Keys which will allow us to create a brand new WoW account for you customized with your information which includes your own login and password, secret question and answer, email address, and registration information. Each account comes with You are required as well to order a “complete” or “partial” package upon checkout which is required unless you provide us with the keys yourself. If you provide us with the keys, please order just the “partial” package. These packages include - World of Warcraft Original CD Key: ($20 value) - World of Warcraft Burning Crusade Key: ($20 value) - 40 days free playing time which includes 1 month free subscription for the account + 10 day free trial ($15 value) - Free Pre Paid Credit Card - Assistance over technical live chat customer service, email, and phone arrangements if required. - Free Character Name Change ($10 value) - Account Information Will Be Registered In Your Name - You Become The Original Owner Of This Account - .PDF/.DOC with all the information you need. Your Question: Custom Made Accounts - New Account, Server, and Characters Name Our Response: Similar to “Transferable to New Accounts”, we actually level the characters with our team of gamers in California, and then we transfer the character to a brand new account which was just created. The key difference is the character is originally ours, where “Transferable to New Accounts” was originally someone else's. Truth is, no matter how secure other sites say they are, unless you created the account, and character first, then you always have risk of an account being suspended, or even banned permanently from accessing the game again. This is why we offer custom made characters because we want to offer the complete security you need in an account. Custom made are the most secure accounts on the internet as you become the original owner of the account, the owner of a brand new character, not a stranger, and have a brand new characters name, server, and account. Please read “Transferable to New Accounts” above for information of the process. Your Question: Custom Made To Go Accounts - New Account, Server, and Characters Name Our Response: Similar to “Custom Made Accounts”, we actually have already done the process of transferring the character over to a new account, so you do not need to buy cd keys, and the character name and server have already been changed. These would be the most secure accounts on our site. If you still wish to have your server, or characters name changed, you can either do it yourself, or order a partial package when checking out for instructions and information on a free character name change. Truth is, no matter how secure other sites say they are, unless you created the account, and character first, then you always have risk of an account being suspended, or even banned permanently from accessing the game again. This is why we offer custom made characters because we want to offer the complete security you need in an account. Custom made are the most secure accounts on the internet as you become the original owner of the account, the owner of a brand new character, not a stranger, and have a brand new characters name, server, and account. Please read “Transferable to New Accounts” above for information of the process. Your Question: Made4You - New Account, Server, and Characters Name Our Response: Made4You is a brand new service for 100% secure power leveling guaranteed. This is the future of power leveling, leveling 2.0. This amazing new service allows us to register your account into your name, and then when completed we will transfer it over to your existing account or you can keep the account we level it on. This eliminates all risk because we never login to your original account because we will create our own account under your name. As long as your game has transfer options, we will be able to transfer the character over to your account. This is the only option for safe power leveling in the industry! If you can find another company who can offer safety for power leveling over us, we will give you your order for free, that is how confident we are that this is the only option for power leveling, and the future for all in game leveling! Power Leveling is the most unsecured service in the RMT MMOG community today! The facts are that most sites say they protect your account, promise that you won't get banned, or we use US IP's when they really don't and offer money back guarantees, or say they will relevel your account. Some even say they are the most secured on the internet! What these companies do not tell you is that they suspend or ban between 20 to 75% of accounts they power level! They also don't tell you where they level them, or how they do it. Instead, they make you feel comfortable, tell you whatever they can to make you place that order because there is no risk to them! As soon as you place that order, they ship it off to china, and more than likely the next time you access your account, it will be disabled. Why take the risk? Is it really worth the gamble? Here are the most common problems, and how looted goes about fixing these current up to date problems in the industry. Problem 1 - Leveling companies outsource their orders (your account) to China, in which they use Chinese IP addresses, or VPN/Proxy IP's (some say they use US IP's or say they are from the US, but it is simply a VPN/Proxy IP, not a real static IP) to connect to world of warcraft. Blizzard instantly flags these accounts, and disables them leaving you with an email informing you that your account has been banned for unauthorized access. While some companies help you to try to unban the account, 95% of the time the game developers will never reopen the account again. Solution 1 – LOOTED handles all leveling inside the US, specifically California. The cost of labor maybe about 6x more expensive, but the quality, and quantity of total orders to be done over a period of time is 20x higher if done right. This is how we run our leveling operations, and part of the reason that 1 of 100 accounts is suspended only. We are one of the rare services out there that offer this, and we have perfected our operations over the past two years. Problem 2 – Leveling companies level on the account you play on all the time. If something is to happen (which 20-75% of the time it does), then that account may be suspended or banned. Solution 2 – We play on our own accounts with your registration information, and when done, you can keep the account, or transfer the character over to your account you play on daily. If you want to keep your account 100% secure, you need to level on a completely different account because if anything was to happen, that account would get hit, not your real one. For other games such as Eve Online, EverQuest 1 and 2, Final Fantasy XI, Lineage 2, and Warhammer Online, we give you a 100% refund if an account is banned, and will replace your account with a preexisting account on the site at no charge as we have never be banned in the above games in over three years. Problem 3 – Leveling companies do not take care of your account. Most of the companies are middleman companies, that take your account information, and post it on chinese wholesale websites, until a chinese farm leveling company accepts your order, receives your information and attempts to level your account. How unsecured is that! These outsourced chinese farming companies then use your account to either 1).Make gold to sell back to the same site they accepted the power leveling order from 2).Use the account to power level other accounts 3).Give it to employees who get paid $80 a month who are unmanaged, and not properly educated. 4).Some are complete scams, and have no intention to completing your power leveling order but rather to farm gold. When the account is banned, they will charge you for the levels they did! (Biggest Scam) 5).Some of them strip your characters and sell the gold or use your account to spam their advertisements and sell gold with till the account is closed. 6).Never buy from a site that spams in game! These are chinese companies that do not have proper jurisdiction in their country, and are just looking to find anyone willing to make an order with them. 7).Chinese based. Almost all sites outsource to China. You can test If you decide that you wish to level your account with us or someplace else, make sure you choose the right site. Most of these sites are new or have no reputation history and with companies with a year or more experience. There is no reason you should be the one they cut their teeth on. Always look out for scam sites. Some helpful information to identity a scam site include. 1).Unrealistic Powerleveling packages - 1-70 WoW Powerleveling Arena Package 20 Days – Under $200 - Full S3 Arena & Vindicators Sets - 375 Paired Professions - Epic Flying Mount If you take the current cost of gold, PvP gear, powerleveling the toon to 70, etc... there is no way a site can offer you this package for $200. Plus you can't pug an S3 Arena set and the time to even do it with an experienced 5 man team is weeks. These sites are scams, don't even bother because it will cost you more trouble than it's worth. 2).Guaranteed No Bans: This is a pure scam since they really mean "No Closures" not "No Suspensions". Since 99.9% of the time if an account is caught for powerleveling or caught breaking the EULA, you'll get a warning and a suspension for the first time offender. So the sites offering this scam are banking on the fact that you'll get suspended and steal your money. 3).Fake Seals, Reputation and Links: Many scam sites will use fake or copied reputation links and seals to make them look legitimate. This fools many people as they don't take the time to check if they are real. Always check out the reputation links and feed back from other websites. 4).Signs of a Botting Site. In the past year majority of the powerleveling industry has switched from human gamers to automated programs powerleveling your character. Robots "Bots" are software programs created to interact with the game and play your character. One of the major flaws of bots is they look like a bot and act like a bot, doing the same repetitive action over and over. They also normally grind in the same area for hours on end and unable to communicate or interact with other gamers. This is why so many people are banned using bots outside of the programs themselves being detected. The follow are a few signs a site is using a bot to powerlevel your character: 1. Really Cheap powerleveling packages - 1-60 WoW Powerleveling Package $65 - 1-70 WoW Powerleveling Package $140 This is a common trait between scam and botting sites really cheap powerleveling packages. Since botting sites have almost no labor costs they can offer really cheap prices for their powerleveling. 2. Time to complete a powerleveling order - 1-60 WoW Powerleveling Package 15 days - 1-70 WoW Powerleveling Package 22 days Since bots can only grind on mobs and not quest, their experience per hour is very low and normally will take a lot longer to complete. 3. Free Remakes: Another common trait between Scam and Botting sites is the "Free Remake" guarantee. That if your account is closed or suspended, they will remake your account. Even your safest powerleveling company can't afford to remake every suspensions or closure that happens. 4. Signs to botting in progress: If you've already placed an order with a site and you think they might be botting your account. The following are common signs of botting: - No Quests - Most bots can't quest so there is nothing in the log. - No Quest items - Since bots can't quest, they normally won't have any quest items. - No Reputation - Since you only get reputation for completing quests your character will have very little reputation or nothing at all. - Long hours in the same zone - Since bots just grind in 1 spot for many hours, they normally will not be moving around much. - Walking the same path or loop - Some bots like mmoglider run a set path or loop and if you have a 2nd account you can watch your toon run that path or loop. - Same attack skills used on every mob - Since bots are programs they normally just use the same attack sequence on every mob. If you got a 2nd account, watch your toon and see if it does the same attack sequence. These are just a few of the signs of scam and botting sites, we hope you found them useful and they help prevent you from being scammed. The following are some tips on checking the reputation and history of a website. Solution 3 – It's pretty simple. Our packages are realistic, at the lowest price possible for our services. We also never bot, as it only increases the risk of bans, and we lose money, not you if we did this. In the end, we avoid any of the above issues for full security. We ask that if you decide to purchase an account someplace else, at least try to take the proof test to see where they are located. Many will say they are American, but the trick to this is asking them common American questions. The best way is simply to ask two questions that every American should know. Usually the best way to do this is name a state in which a city is in (example – what state is Chicago in (Illinois), or can you name the coldest state in the US (Alaska), or even can you name where a lake is (Lake Superior – Michigan), can you name where Washington D.C is – District Columbia or other geographic questions. Don't make them too complicated because sometimes people just don't know geography like others do. The second question is something common in the US such as can you name our independence day, or who is Martin Luther King, or what time of year is Memorial Day, or can you name what Turkey Day in November is etc? You'd be surprised, not many people know about our holidays as in Asia they celebrate Chinese New Year instead of Christmas, and only understand their cultural not ours. If they give you a difficult time, and are defensive, it's either because they are searching through google, or they just don't know. Try to squeeze an answer out of them, if they take more than 2 minutes, usually it's a sign they aren't from the US. We learned this not only in our industry, but any online shop you purchase from, always find out where they REALLY are from, not where they say they are because usually if they lie once, then you could end up getting scammed in the end. Your Question: Pre Owned Accounts Our Response: Pre Owned - Most Are Able To Be Transfered To New Account, Server or Brand New Character Name. Pre Owned accounts are characters previously played by another gamer. The key difference pre owned characters have over transferable or custom made are - No New Account Required - You are buying the original owners account, not a new one. - Discounted - These accounts are all discounted as you DO NOT need to pay for a cd key or add any additional packages to your order upon checking out. - Faster Delivery - No extra time or work required as all we need to do is verify and deliver the account which means no work required on your end! Just get verified and you're done. All accounts are delivered within 1 to 72 hours. Around 80% of them come in the first four hours after your order. You can view these accounts as they are listing on regular servers, but DO NOT have anything in front of it such as Custom Made or Transferable in front of their server name. EXAMPLE Custom Made - Transferable to New Account/Any Server (NOT a Pre Owned Account) Arthas Alliance (Pre Owned Account) Alexander (Pre Owned Account) We made our best efforts to protect the safety of your character and protect you from original owners stealing their account back. We make sure we change and update all the necessary information in order to protect each account. All accounts come with our standard insurance policy. In order to receive all information for your account, you must order the Complete Information Package upon checking out which includes all necessary information if you require it. If you wish to transfer your character, we can assist you if you order both the complete information package, and partial or New Account Transfer Package. If you do not wish for us to assist you on the transfering stage, we can provide you with a PDF file, but we cannot guide you step by step unless you order the one of the transfer packages. Some accounts may not be eligible for these packages, and are subject to partial refund if this is the case. Your Question: Transferable to New Server and Change Characters Name Our Response: Transferable to New Server and Change Characters Name - Most Are Able To Be Transfered To New Account, Server or Brand New Character Name. These accounts are eligible immediately upon purchase to transfer to any server you wish to transfer to. No additional information is required other than the information we provide. You do not need to purchase the complete information package in order to transfer your character to a new server. The same is for character name change. All transfers are subject to additional fees charged by the game developers. Fees are waived if you order the New Account Transfer Package, or New Server Transfer Package available upon check out with us. Your Question: USA Power Leveling and Escort Services Our Response: USA Power Leveling and Escort Services will be available shortly. The team is expanding is will be ready to launch the first ever solely USA based power leveling company in the world. Expecting release date is September 2008. Power Leveling will be available for Eve Online, EverQuest, EverQuest 2, Final Fantasy XI, Lineage 2, Warhammer Online, World of Warcraft USA, and World of Warcraft Europe. Each Game Security & Information Your Question: Our Full Security Protection & Insurance Policy Information Our Response: While most games are fully secure, we do sell accounts for some games with minor risk (less than 2%). All 100% secured accounts are made4you, custom made, transferable, and leveled by us. The accounts with MINOR RISK are pre owned characters which you can view from the site as they have no specific feature. These accounts are available for games such as Eve Online, EverQuest, EverQuest 2, Lineage 2, and World of Warcraft Europe. Now the only risk involved with these accounts are recalls. Though rare (2% or less), we do our best to secure each account by changing the owner information (we call, and email support where no other company can do this because they can't speak english to the game developers), and agreeing to an agreement with the original owner before we sell the account. If something does occur to the accounts, we take the following measures to resolve the issue, and return the account to you. We work with the largest virtual goods collection firm in the United States that works in all first world countries known as Kross, Liberman, and Stone. When a dispute is filed on a particular account, KLS represents us, and makes an attempt to go after the person who sold us the account. The collections firm goes about doing this in order. 1).They attempt to contact the original owner (we record all registration/billing information as it's recorded when you access the websites, we also use iovation to ping us where they are located), and we attempt for them to return the account to us. Most of the time, they return the account right away, agree to sign a contract with us called a Confession of Judgment (wikipedia.com for information) which means that if the owner takes back the account again, we can file this in state court which skips civil trial and goes towards an immediate judgment where the individual is responsible for paying upwards to $10,000.00. We split the costs with you, so you'd receive a large sum of cash. However, we have never needed to file a confession of judgment so it more than likely will never go this route. 2).If they fail to return the account to us, we apply immediate collections debt (your payment to us + our payment to the original owner + 30% additional fee being the collections fee). Now if you are new to bad debt, what KLS does is apply debt to your credit report. When you try to apply for a mortgage, credit card, loan or lease, or any type of credit, you more than likely will be denied for up to 10 years. If the amount exceeds $2,000.00, we represent ourselves in small claims court, and file claims on the original owner to return the merchandise to us. Most people would rather not go through all of these issues, and will rather return the account or pay the difference off. 3).If they return the account, or decide to pay the difference off, you are never at risk! This is just an added bonus if you win the dispute. Regardless of the outcome of KLS, we have an option on our site called full insurance which will we will replace your account with a character of similar value from our inventory (we may also offer store credit up to 125% of your original purchase amount). 4).If there is no chance to get that account back, we will simply ban the account, reverse their payment as we send by credit card (2 years to reverse) and any other accounts affiliated with it by a simple email report to the game developers which will never allow the anyone to access the account again to avoid any future issues. It's not worth the risk in the end, and this is how we go about protecting accounts at the fullest. No other company can offer this much protection on accounts, and this is why we are the only true company on the planet who can offer protection on all accounts. Your Question: Eve Online? Our Response: Eve Online is one of the games we offer. The features you can order for this game include ACCOUNT OPTIONS – Pre Owned, Custom Made To Go, Sell EvE Accounts, and Trade EvE Accounts available. POWER LEVELING OPTIONS – Made4You, USA Power Leveling Eve Online Custom Made To Go Accounts – These accounts we actually level the characters with our team of gamers in California. These are all originally owned by us, and these specific accounts you will receive the complete information for upon delivery. Eve Online does not currently offer the ability to transfer to a new account, or change your characters name or gender. Please select the Pre Owned option to the left side of the website to learn more about our pre owned Eve Online Accounts. Please select the Made4You – Leveling 2.0 option to the left side of the screen to learn more about our pre owned Eve Online Accounts. Please select the USA Power Leveling option to the left side of the screen to learn more about our pre owned Eve Online Accounts. For more information on Eve Online, check our PART B and PART C of our FAQ as it provides essential in depth information about all our variety of features. Your Question: EverQuest? Our Response: EverQuest is one of the games we offer. The features you can order for this game include ACCOUNT OPTIONS – Pre Owned, Custom Made, Custom Made To Go, Transferable to New Account, Transferable to New Server, Sell EverQuest Accounts, and Trade EverQuest Accounts available. POWER LEVELING OPTIONS – Made4You, USA Power Leveling, Escort Services. EverQuest Transferable Accounts - Transferable to New Accounts – New Account, Server, and Characters Name Our Response: We provide you with new cd keys, we register the account, and then we transfer the characters over to this account. This eliminates all risk of account password recalls, unauthorized suspensions and bans (most common bans), and other issues that would occur if you purchased an account from any other site as those accounts are originally owned by someone else. These accounts come with a 100% Security Guarantee, and are Insured Lifetime, as you will be the original owner of this brand new account. All accounts come with a brand new character name, and server if you follow the step by step directions we provide you with. These accounts were originally pre owned by another individual. What we do is once you have placed an order. 1).Go to live chat, get verified. 2).Once verified, our live chat team will ask if you want us to make the account or for you to make the account. We recommend that you make the account as then we will never have access to this account. This also increases a layer of security, and highly recommend you make the account. However, if you want us to do it, then all we need is what you'd prefer to have as your account name, security question, and answer. We also need your full name, street address, state, city, zipcode, and phone number. 3).If you decide to make the account yourself, then we will provide you with all the information you need over chat or email. 4).Once you receive this information, we will provide you a step by step guide (PDF or WORD DOCUMENT), which will show you in detail how to transfer your character over with images, and information. Our live and email sales team can assist you during this process or we can call you if required. The process takes around 10 minutes. Once done, you will forward your information over to us. 5).Once we receive the information, the sales live chat, or email support will forward a ticket over to our technical support team which will finish the process by transferring your character to your new account. This process can take up to 72 hours, but around 90% of the time it takes around 1 to 6 hours. 6).Completed. All Transferable to New Accounts are 100% Guaranteed & Insured Lifetime. We stand by our 100% Security Guarantee as if an issue ever occurs as a direct result of an error on our end, we will provide you a credit to purchase a brand new account that will be similar or as high as 150% of the original purchase amount you placed with us. This feature provides you with brand new CD Keys which will allow us to create a brand new EQ account for you customized with your information which includes your own login and password, secret question and answer, email address, and registration information. Each account comes with You are required as well to order a “complete” or “partial” package upon checkout which is required unless you provide us with the keys yourself. If you provide us with the keys, please order just the “partial” package. These packages include - EverQuest All Expansions Cd Keys: ($20 value) - 30 days free playing time which includes 1 month free subscription for the account + 10 day free trial ($15 value) - Free Pre Paid Credit Card - Assistance over technical live chat customer service, email, and phone arrangements if required. - Free Character Name Change ($50 value) - Free Server Transfer ($50 Value) - Account Information Will Be Registered In Your Name - You Become The Original Owner Of This Account - .PDF/.DOC with all the information you need. EverQuest Custom Made Accounts – Similar to “Transferable Accounts” (Read Above). The only difference is that you will be using a character WE LEVELED, which means it's more secure, while transferable accounts you use a pre owned character we transfer to your own account. EverQuest Custom Made To Go Accounts – Similar to “Custom Made” and “Transferable Accounts”, these accounts we made, and have already transferred over to a new account. You will receive all the original owner information, the key difference is that the process of transferring is complete, and the information is registered in our name. Please select the Pre Owned option to the left side of the website to learn more about our pre owned EverQuest Accounts. Please select the Made4You – Leveling 2.0 option to the left side of the screen to learn more about our pre owned EverQuest Accounts. Please select the USA Power Power Leveling option to the left side of the screen to learn more about our pre owned EverQuest Accounts. For more information on EverQuest, check out our Security on All Accounts, and Variety of Services options above in our FAQ as it provides essential in depth information about all our variety of features. You may also go to this link to learn more about transfers http://eqplayers.station.sony.com/character_services.vm Your Question: EverQuest 2? Our Response: EverQuest 2 is one of the games we offer. The features you can order for this game include ACCOUNT OPTIONS – Pre Owned, Custom Made, Custom Made To Go, Transferable to New Account, Transferable to New Server, Sell EverQuest 2 Accounts, and Trade EverQuest 2 Accounts available. POWER LEVELING OPTIONS – Made4You, USA Power Leveling, Escort Services. Please read our EverQuest options just above, as we offer identical options for EverQuest 2 as we do for EverQuest as they both are made by Sony Online Enterainment. You may also go to this link to learn more about transfers http://eq2.warcry.com/news/view/45531 or try here http://eq2players.station.sony.com/news_archive_content.vm?month=042007&id=1133 . Your Question: Final Fantasy XI? Our Response: Final Fantasy XI is one of the games we offer. The features you can order for this game include Final Fantasy XI is one of the games we offer. The features you can order for this game include ACCOUNT OPTIONS – Pre Owned, Custom Made Custom Made To Go, Transferable to New Server, Sell Final Fantasy XI Accounts, and Trade Final Fantasy XI Accounts available. POWER LEVELING OPTIONS – Made4You, USA Power Leveling, Escort Services. Final Fantasy XI Custom Made and Custom Made To Go Accounts – Similar to “Transferable to New Accounts”, we actually level the characters with our team of gamers in California. The key difference is the character is originally ours, where “Pre Owned” was originally someone else's. Truth is, no matter how secure other sites say they are, unless you created the account, and character first, then you always have risk of an account being suspended, or even banned permanently from accessing the game again. This is why we offer custom made characters because we want to offer the complete security you need in an account. Custom made are the most secure accounts on the internet as you become the original owner of the account, the owner of a brand new character, not a stranger, and have a brand new characters name, server, and account. Final Fantasy XI Transferable to New Server – All Final Fantasy XI Accounts are World Transferable as if they have the YES marked next to the transferable button in the details. Please select the Pre Owned option to the left side of the website to learn more about our pre owned Final Fantasy XI Accounts. Please select the Made4You – Leveling 2.0 option to the left side of the screen to learn more about our pre owned Final Fantasy XI Accounts. Please select the USA Power Power Leveling option to the left side of the screen to learn more about our pre owned Final Fantasy XI Accounts. For more information on Final Fantasy XI, check out our Security on All Accounts, and Variety of Services options above in our FAQ as it provides essential in depth information about all our variety of features. For more information goes to PlayOnline site regarding transfers http://www.playonline.com/ff11us/intro/optional/wd_transfer01.html Your Question: Lineage 2? Our Response: Lineage 2 is one of the games we offer. The features you can order for this game include Lineage 2 is one of the games we offer. The features you can order for this game include ACCOUNT OPTIONS – Pre Owned, Custom Made Custom Made To Go, Transferable to New Server, Sell Lineage 2 Accounts, and Trade Lineage 2 Accounts available. POWER LEVELING OPTIONS – Made4You, USA Power Leveling, Escort Services. Lineage 2 Custom Made and Custom Made To Go Accounts – Similar to “Transferable to New Accounts”, we actually level the characters with our team of gamers in California. The key difference is the character is originally ours, where “Pre Owned” was originally someone else's. Truth is, no matter how secure other sites say they are, unless you created the account, and character first, then you always have risk of an account being suspended, or even banned permanently from accessing the game again. This is why we offer custom made characters because we want to offer the complete security you need in an account. Custom made are the most secure accounts on the internet as you become the original owner of the account, the owner of a brand new character, not a stranger, and have a brand new characters name, server, and account. All Lineage 2 Accounts are subject to a free character name change included. Lineage 2 Transferable to New Server – All Lineage 2 Accounts are World Transferable as if they have the YES marked next to the transferable button in the details. Please select the Pre Owned option to the left side of the website to learn more about our pre owned Lineage 2 Accounts. Please select the Made4You – Leveling 2.0 option to the left side of the screen to learn more about our pre owned Lineage 2 Accounts. Please select the USA Power Power Leveling option to the left side of the screen to learn more about our pre owned Lineage 2 Accounts. For more information on Lineage 2, check out our Security on All Accounts, and Variety of Services options above in our FAQ as it provides essential in depth information about all our variety of features. For more information on Lineage 2 transferring, please see this link http://www.lineage2.com/my_account/account_services3.html Your Question: Warhammer Online? Our Response: Warhammer is coming September 2007 Your Question: World of Warcraft Europe and USA? Our Response: Please see the section “Variety of Services” and “Security on All Accounts” for more information on World of Warcraft accounts. Purchasing Accounts Information Your Question: How long will it take before I receive my account after I order? Our Response: Around 95% of orders are usually delivered within 1 to 4 hours. Occasionally, the process can take up to 72 hours mainly due to the game being down. Questions: Explain the process? Our Response: 1).After you place your order, please come to live support to get verified. If live support is down, email us, or try live chat at a later point. Old customers do not need to get verified, however they should still go to chat to make sure that this is the case. 2).If verification is required, we will give you a phone call to verify your purchase. The phone number is the one registered on your credit card, or merchant account (paypal or moneybookers). If you ordered with Western Union, Money Order, Cashiers Check, Personal Check, or Bank Wire Transfer, verification is not required, but we need to follow up to make sure you have sent out your payment. If you fail verification, you can still order with us, but you must use the payment method moneybookers, bank wire transfer, western union, or some form of check payment. 3).Once verification has been completed, your information will be sent. Please make sure you check your SPAM folders. If you ordered a custom made, or transferable account, step 4 will take affect. If you option for us to make the account, we will ask for some information, and then you just need to wait for an email. 4).Once the order is passed, we will provide you with a WoW CD Key and a Burning Crusade key to create a new account. Creating a new account is necessary because it needs to match the original owner’s name to transfer the character. This process takes around 10 minutes. 5).Once your account is ready, we will need your help to create a character name on your desired server, with the same name as the original character we are transferring. This will allow you to pick a new name when you log in game for the first time with your purchased character (because the old name is already taken before the transfer). This process takes around 5 minutes. 6).Completed. Questions: How do I receive all information on the account? Our Response: Each game has different pieces of information in order to take control of the account. All games come with the standard account name, and password, but for some games you may need more information. This is what we offer for each game. Eve Online – You will receive the account name, and password. No other information is required to have full access to the account. EverQuest 1 & 2 - You will receive the account name, password, secret word. You can change the email from accessing the website. We will be offering a New Account Transfer Package, New Server Transfer Package, and Complete Information Package shortly. This package is similar to World of Warcraft in which it will allow you to transfer to a new account, or new server. The package will allow us to transfer a character over to a brand new account either one you own, or newly created. This option is available now for EQ1 and EQ2 with or without our assistance by visiting the everquest websites. No other information is required to have full access to the account. Final Fantasy XI – You will receive the PlayOnline ID, PlayOnline Password. You can change information from inside PlayOnline. We also offer the Complete Information Package in some cases the Mail Password, Original Registration Information, and PlayOnline Keys can come upon ordering this package. Lineage 2 – You will receive the PLAYNC login, and password, along with all game logins, and passwords. You can change the information from the website. We also offer the Complete Information Package in some cases in which we provide you with the Unique Account ID, Birth Date, and all other information required for your PLAYNC Account. World of Warcraft – You will receive the account name, password, and secret word. We also offer the Complete Information Package which includes the email being transferred into your name, last name on the account, original registration information including cd keys (if we still have them), and all other registration information. You may order the Complete Information Package after your order. The information is delivered within 1 to 5 business days. By ordering the Complete Information Packages, we no longer can offer the 100% Regular Guarantee Policy, and HIGHLY recommend ordering a 100% Full Insurance Guarantee or 100% Security Guarantee for to increase your safety of the account. Questions: How do I transfer to new server or a new account? How do I change my characters name? Our Response: Most accounts on the site are server transferable. EverQuest, EverQuest 2, Final Fantasy XI, Lineage 2, and World of Warcraft allow you to transfer to a new server for a service fee. We offer a package called Partial and New Account Transfer Package which can be ordered upon checking out. New Server Transfer Package allows us to assist you and pay for the transfer of a character to a new server, and provide you with a free characters name change. A New Account Transfer Package, does what a Partial does, except it transfers it to a new account as well. These are available for all games upon checking out. If you wish to do this yourself, you must order a Complete Information Package on the site in order to received the required information to transfer it to a new account. You do not need to order a Complete Information Package if you are transferring to a new server as you do not need this required information. Your Question: Refund Policy Our Response: Once a character has been transfered, please understand all orders are non-refundable Selling Accounts Information Your Question: Why should you sell or trade to us? Our Response: Most companies require information up front before you receive the cash. The reason is because before when we paid the individual first, over 90% of them never delivered the account. We require the account information first before we send payment to verify the information. During this time, we will not change the password until we are ready to purchase, and pay for the account. When deciding what to do when selling your account, you must decide the best way to sell it. You can either wait around, and 2 to 3 months later you sell it. A lot of sites offer guarantees on payments, but are completely bogus scams. Some companies actually login to your account, and farm with it, banning it, and then never pay for it. Others login with Chinese Ips, few hours later they get banned or a few days later and either don't pay you or try to reclaim the payment they sent you. You should never rent, list, or do consignment with any company as these are all fraud, and scams. These are known issues, and this is where we come in. Our site is one of a kind. We are solely based in the United States, and adapt our cultural of understanding that when you sell a product, you want to get it over without any hassles and drama from your buyer. That is why our site is straight forward, we offer instant quotes, and provide you with a fill form after you receive your quote. Once you fill it in, you're done, no more work is required, and you can just sit back, let us verify your account. Your Question: How do I sell/trade my account? Our Response: Please select the appropriate game name on the left hand side bar and click the link that says "Sell Your Account". You will be presented with a page that asks you for general information about your account. This is an important step, filling in as much information as you can with accurate information will result in a better price and leaving things blank to move forward faster. After you have finished with this page, you will be sent an offer. The page with the offer, just fill out the information, and submit it, and you should receive your payment within a few hours. Please be patient during this process as some payments can take more then a few hours, but if you submitted your information, then we got it, and we will check your information as fast as we can. Your Question: How do you send payments? Our Response: We send payments by PayPal and MoneyBookers. PayPal payments are done by credit card to your account. Your Question: Can I get a better price? Our Response: All offers are non-negotiable and only available through a web page submission. If you feel the offer was less than you think it should be, you may resubmit your account with more detailed information and that may alter the price you are offered. Filling out each blank with the appropriate information will increase the price, please do not neglect to do this if you are looking for a higher offer, but make sure the information is accurate because if we check it and it is incorrect you stand a good chance of getting your offer denied. Your Question: Do you guys offer consignment? Our Response: No. These are scams, and companies actually use your own accounts to farm gold. We are highly against this service as it's not legit. Your Question: Can I list or auction off my account? Our Response: Soon. We are going to offer an option with our partner company for you to post on secured escrow forums, and auction them off through our advanced software. Your Question: Can I use more then one coupon? What can I spend my coupon on? Our Response: Please email technical support, and we can combine your coupons into one. You can spend your coupon/gift certificate on anything available on our site including currency if available. Made4You Your Question: Made4You Refund Policy Our Response: All sales are final once you order. The reason being is we are paying our employees to create an account, and level it for you. If we cannot deliver an account to you, that is the time you can cancel an order. Your Question: How long does it take to complete a made4you order? Our Response: Most orders are completed before the estimated time. However, this is only an estimated time, and some orders can take a longer time to complete, and we ask that you remain patient while we build your dream character. Your Question: How Secure Is It And Can You Give Me More Information? Our Response: Made4You is a brand new service for 100% secure power leveling guaranteed. This is the future of power leveling, leveling 2.0. This amazing new service allows us to register your account into your name, and then when completed we will transfer it over to your existing account or you can keep the account we level it on. This eliminates all risk because we never login to your original account because we will create our own account under your name. As long as your game has transfer options, we will be able to transfer the character over to your account. This is the only option for safe power leveling in the industry! If you can find another company who can offer safety for power leveling over us, we will give you your order for free, that is how confident we are that this is the only option for power leveling, and the future for all in game leveling! Power Leveling is the most unsecured service in the RMT MMOG community today! The facts are that most sites say they protect your account, promise that you won't get banned, or we use US IP's when they really don't and offer money back guarantees, or say they will relevel your account. Some even say they are the most secured on the internet! What these companies do not tell you is that they suspend or ban between 20 to 75% of accounts they power level! They also don't tell you where they level them, or how they do it. Instead, they make you feel comfortable, tell you whatever they can to make you place that order because there is no risk to them! As soon as you place that order, they ship it off to china, and more than likely the next time you access your account, it will be disabled. Why take the risk? Is it really worth the gamble? Here are the most common problems, and how looted goes about fixing these current up to date problems in the industry. Problem 1 - Leveling companies outsource their orders (your account) to China, in which they use Chinese IP addresses, or VPN/Proxy IP's (some say they use US IP's or say they are from the US, but it is simply a VPN/Proxy IP, not a real static IP) to connect to world of warcraft. Blizzard instantly flags these accounts, and disables them leaving you with an email informing you that your account has been banned for unauthorized access. While some companies help you to try to unban the account, 95% of the time the game developers will never reopen the account again. Solution 1 – LOOTED handles all leveling inside the US, specifically California. The cost of labor maybe about 6x more expensive, but the quality, and quantity of total orders to be done over a period of time is 20x higher if done right. This is how we run our leveling operations, and part of the reason that 1 of 100 accounts is suspended only. We are one of the rare services out there that offer this, and we have perfected our operations over the past two years. Problem 2 – Leveling companies level on the account you play on all the time. If something is to happen (which 20-75% of the time it does), then that account may be suspended or banned. Solution 2 – We play on our own accounts with your registration information, and when done, you can keep the account, or transfer the character over to your account you play on daily. If you want to keep your account 100% secure, you need to level on a completely different account because if anything was to happen, that account would get hit, not your real one. For other games such as Eve Online, EverQuest 1 and 2, Final Fantasy XI, Lineage 2, and Warhammer Online, we give you a 100% refund if an account is banned, and will replace your account with a preexisting account on the site at no charge as we have never be banned in the above games in over three years. Problem 3 – Leveling companies do not take care of your account. Most of the companies are middleman companies, that take your account information, and post it on chinese wholesale websites, until a chinese farm leveling company accepts your order, receives your information and attempts to level your account. How unsecured is that! These outsourced chinese farming companies then use your account to either 1).Make gold to sell back to the same site they accepted the power leveling order from 2).Use the account to power level other accounts 3).Give it to employees who get paid $80 a month who are unmanaged, and not properly educated. 4).Some are complete scams, and have no intention to completing your power leveling order but rather to farm gold. When the account is banned, they will charge you for the levels they did! (Biggest Scam) 5).Some of them strip your characters and sell the gold or use your account to spam their advertisements and sell gold with till the account is closed. 6).Never buy from a site that spams in game! These are chinese companies that do not have proper jurisdiction in their country, and are just looking to find anyone willing to make an order with them. 7).Chinese based. Almost all sites outsource to China. You can test If you decide that you wish to level your account with us or someplace else, make sure you choose the right site. Most of these sites are new or have no reputation history and with companies with a year or more experience. There is no reason you should be the one they cut their teeth on. Always look out for scam sites. Some helpful information to identity a scam site include. 1).Unrealistic Powerleveling packages - 1-70 WoW Powerleveling Arena Package 20 Days – Under $200 - Full S3 Arena & Vindicators Sets - 375 Paired Professions - Epic Flying Mount If you take the current cost of gold, PvP gear, powerleveling the toon to 70, etc... there is no way a site can offer you this package for $200. Plus you can't pug an S3 Arena set and the time to even do it with an experienced 5 man team is weeks. These sites are scams, don't even bother because it will cost you more trouble than it's worth. 2).Guaranteed No Bans: This is a pure scam since they really mean "No Closures" not "No Suspensions". Since 99.9% of the time if an account is caught for powerleveling or caught breaking the EULA, you'll get a warning and a suspension for the first time offender. So the sites offering this scam are banking on the fact that you'll get suspended and steal your money. 3).Fake Seals, Reputation and Links: Many scam sites will use fake or copied reputation links and seals to make them look legitimate. This fools many people as they don't take the time to check if they are real. Always check out the reputation links and feed back from other websites. Signs to botting in progress: If you've already placed an order with a site and you think they might be botting your account. The following are common signs of botting: - No Quests - Most bots can't quest so there is nothing in the log. - No Quest items - Since bots can't quest, they normally won't have any quest items. - No Reputation - Since you only get reputation for completing quests your character will have very little reputation or nothing at all. - Long hours in the same zone - Since bots just grind in 1 spot for many hours, they normally will not be moving around much. - Walking the same path or loop - Some bots like mmoglider run a set path or loop and if you have a 2nd account you can watch your toon run that path or loop. - Same attack skills used on every mob - Since bots are programs they normally just use the same attack sequence on every mob. If you got a 2nd account, watch your toon and see if it does the same attack sequence. These are just a few of the signs of scam and botting sites, we hope you found them useful and they help prevent you from being scammed. The following are some tips on checking the reputation and history of a website. Solution 3 – It's pretty simple. Our packages are realistic, at the lowest price possible for our services. We also never bot, as it only increases the risk of bans, and we lose money, not you if we did this. In the end, we avoid any of the above issues for full security. We ask that if you decide to purchase an account someplace else, at least try to take the proof test to see where they are located. Many will say they are American, but the trick to this is asking them common American questions. The best way is simply to ask two questions that every American should know. Usually the best way to do this is name a state in which a city is in (example – what state is Chicago in (Illinois), or can you name the coldest state in the US (Alaska), or even can you name where a lake is (Lake Superior – Michigan), can you name where Washington D.C is – District Columbia or other geographic questions. Don't make them too complicated because sometimes people just don't know geography like others do. The second question is something common in the US such as can you name our independence day, or who is Martin Luther King, or what time of year is Memorial Day, or can you name what Turkey Day in November is etc? You'd be surprised, not many people know about our holidays as in Asia they celebrate Chinese New Year instead of Christmas, and only understand their cultural not ours. If they give you a difficult time, and are defensive, it's either because they are searching through google, or they just don't know. Try to squeeze an answer out of them, if they take more than 2 minutes, usually it's a sign they aren't from the US. We learned this not only in our industry, but any online shop you purchase from, always find out where they REALLY are from, not where they say they are because usually if they lie once, then you could end up getting scammed in the end. Refund Policy Question If I don't like my account, can I get a refund? Answer: All sales are final once you order an account. Once you receive the account information for an account purchase, it belongs to you. Not liking the account is not basis for a refund, however you are welcome to sell it back to us. We do our best to provide all character/account information and details in our listings so that you will know exactly what you are purchasing. Question Once I order a made4play order, can I cancel it? Answer: No. All sales are final once you order. The reason being is we are paying our employees to build an account for you, and if you cancel it, the account is worthless to us. If we cannot deliver an account to you, that is the time you can cancel an order. |
Our customer service is open 24/7.
Email Accounts- accounts@gametag.com Email Leveling- pl@gametag.com
About The Tag Team
We offer USA based customer service and have been in business since 1999. Our entire management, and staff are all americans, working in America like it should be. No outsourcing chinese or indian services here, you get the best quality from the tag team here.
One of our company policies is that we offer an unique 100% Security Guarantee which includes our Full Insurance Policy, Complete Information Package, and Complete Transfer Package with all orders for WoW Accounts. Contact our support or read our FAQ for complete details, or check out our frequently asked questions for more in depth information
We offer the more variety of discounted accounts on the market today! Such accounts include pre played, accounts that are eligible to be transferred to a new server and account, accounts that have already been transferred over to a new account, accounts that have been built and leveled directly by us, accounts that are customized characters, accounts with multiple max level characters, accounts that we can build for you either through our Made4Play service or logging in game, and having an escort guide you.
We buy dozens of accounts everyday. We pay though two options, either by a customized gift certificate coupon code, or by PayPal, the trusted leader in online safe, and secure payments. After you submit an account, it should take no more than 24 hours, but if it does, don't worry they will check it, and get back with you as soon as possible if their are any issues.
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